Shipping policy

Digital Product Delivery Policy

All products sold through our store are digital. No physical products or packages will be shipped.

Delivery Method

After your payment is successfully completed, access to your purchase will be provided through one or more of the following methods:

  • A download link displayed immediately after checkout

  • A download link sent to the email address entered at checkout

  • Access through your order confirmation or customer account page

Most customers receive access within a few minutes. In some cases, delivery may be delayed while the payment is being verified.

Missing Download Link

When you do not receive your download link within a few minutes, please:

  • Check your spam or junk folder

  • Check your Promotions folder if you use Gmail

  • Confirm that the email address entered at checkout is correct

  • Refresh your order confirmation or customer account page

When access is still unavailable, contact our support team through the website and include your full name, order number and checkout email address.

Customer Responsibility

Customers are responsible for entering a valid and accurate email address during checkout.

An incorrect or incomplete email address may delay access to the purchased product. Our support team may require proof of purchase before changing the email address connected to an order.

No Physical Shipping

Because all products are delivered digitally:

  • No shipping fees apply

  • No shipping address is required

  • No tracking number will be provided

  • No physical package will be delivered

Technical Requirements

Customers are responsible for having a compatible device, internet connection and any software required to open or use the purchased digital files.

Support

We are committed to making sure every customer receives access to their purchase. When you experience a delivery or access issue, contact our support team and we will assist you as quickly as possible.